REASONS FOR PRODUCT REJECTION (PROHIBITED PRODUCTS)

At Sky.Garden we strive to ensure that our clients get legit and original products. This is why we have reasons, listed below as to why we reject some products.

Reason 1: Poor Image Quality,

As a merchant always ensure that the product images you upload are clear and of high quality.

Reason 2: Use of watermarks 

Avoid using images with watermarks. 

Reason 3:Products in the wrong Category

Ensure that you select the correct category when uploading your products.

Reason 4: Prohibited products.

Due to constant client complaints, we have a list of products that we disapprove of on Sky.Garden.
The reason is they are Unlawful or counterfeit products

• Bad images: poor quality, things on the background, bad cropping (should look presentable on the site)
• Includes merchant contact details
• Competitor brands- Jumia, Kilimall, Jiji
• JBL fakes https://www.jbl.com/wireless-speakers/
• Samsung fakes 
• Airpod fakes ( Actual price 8k-27k) https://www.apple.com/shop/accessories/all-accessories/wireless-headphones
• Sony fakes
• Dessini 10+ pieces are fake
• Male enhancement products
• Female vaginal products
• Breast enlargement products
• Skin whitening products
• Beats by Dre fakes (Actual price 10k-35k) https://www.apple.com/shop/accessories/all-accessories/wireless-headphones 
• I-7 twin-pod fakes
• Kids tablets ( Actual price Above 15K) 
• Oximeters
• Magic horse pipe
•  Inflatable Mattress with Pump
• Bluetooth Sunglasses 
• Hp and Epson printers are out of stock and the wrong pricing
• Toothpaste dispensers 
• Products that use suction to hold
• Football jerseys ( Actual price above 1500 Kshs)
• Refurbished phones and laptops
• Portable blenders
• Pricing issues Especially with Mika and all printers.
• Alcohol above 16% alc content
• T.w.s Wireless Bluetooth Earphone
• AIM Global International products
•  BF Suma products
•  Forever Living products
• Green World Products
•  GNLD & Neolife products
• Norland products
• LED -Quality Concerns
• Magic Bullet 
• Nuteez Butter 
• Organic food products 
• Sex/adult toys