HOW TO GET A LOAN WITH ASANTE FINANCE FOR YOUR BUSINESS.

''What is SKYGARDEN Merchant Financing Loan Product?''
This is a loan product that enables the merchants to stock up, restock, and/diversify as well as working

capital

''What are the benefits of accessing the loans?''
-No collateral financing: The Merchants will not be required to provide any collateral/security for their loans.
-Automated credit decisioning: Merchants will be evaluated on a continuous basis and awarded limits based on their status
-Financing affordability: ASANTE is offering competitive financing options which will help the Merchants to run their businesses profitably.
-Working capital financing: The Merchants will be able to access financing to stock, restock and grow their businesses.
-Easy loan repayment options: The Merchants will be able to make their loan repayments easily from their Sky Garden wallets

"Who is eligible for a Loan?''
This facility is available for SKYGARDEN e-commerce Merchants

''How do I apply for a Loan?''
A merchant can only access the loan facility through the SKYGARDEN portal

''How does Asante Finance Ltd make a lending decision?''
A loan is approved or rejected based on:
1. Consistent track record of trading on Sky Garden e-commerce platform
2. Your current credit listing status (rating and score) at the Credit Reference Bureau: It is important that you maintain a good credit history and credit score at all times.    

"How will I access the funds?''
1. ASANTE wallet will push funds to merchant SKYGARDEN wallet
2. Merchant will receive funds to merchant wallet then withdraw as they please"

''How much can I qualify for?''
We offer Kshs.500 up to Kshs. 250,000 as of the pilot credit limit

''How do I know how much I qualify for/ How do I check my credit limit?''
Qualified merchants will be reached out and asked to opt-in.

''What fee will I be charged for the loan?''
5% per month simple interest

''What are the reasons why my loan request may fail to be processed?''
1. If the Loan amount requested is higher than your Loan Limit. The Loan request MUST be made within your Loan Limit.
2. If you have been blacklisted by the Credit Reference Bureau.
3. If you have an existing Loan. You will be required to fully repay an existing loan before requesting another.
4. You can only request one Loan.
5. You have not been assigned the limit

 

''LOAN REPAYMENT''
How do I repay my loan?
You can easily repay by clicking on the REPAY LOAN button in the Pronto app and repay either:
1. SKYGARDEN wallet
2. Directly from your MPESA wallet via a push notification where you will be required to enter your password
3. Paybill option: You can send the amount directly to our paybill amount

 

"I've repaid but the figure is not reflected, what do I do?''
Wallet Repayment: If the amount is not being debited from your Skygarden wallet when you try to repay, contact Skygarden to assist check the issue.
Paybill Repayment: If you have repaid directly via Asante Paybill and the same has not been reflected in 24 -48 hours, contact Asante with the transaction details to assist in follow-up on the issue

 

"My repayment did not reflect and I have been charged extra fees, what do I do?
"Wallet Repayment: If the amount is not being debited from your Skygarden wallet when you try to repay, contact Skygarden to assist check the issue.
Paybill Repayment: If you have repaid directly via Asante Paybill and the same has not been reflected in 24 -48 hours, contact Asante with the transaction details to assist in follow-up on the issue

 

''What happens if I put the wrong number as the account number during a repayment?''
Wallet Repayment: If the amount is not being debited from your Skygarden wallet when you try to repay, contact Skygarden to assist check the issue.
Paybill Repayment: If you have repaid directly via Asante Paybill and the same has not been reflected in 24 -48 hours, contact Asante with the transaction details to assist in follow-up on the issue

 

"What happens when I make a late repayment?''
If you do not repay your loan fully within the indicated installment date you will be charged an additional interest of 3% for 7 days. After 7 days any outstanding loan amount will be charged a default fee of 9% every 30 days

''What is a debt collection agency?''
This is a company that recovers funds that are past due or accounts that are in default on behalf of an organization that lends out funds.

 

''Who is Asante Financial Services (East Africa) Ltd?''
Asante Financial Services Group is a high-impact digital financial services company focused on supporting the growth of African businesses and individuals through relevant financial solutions.

 

''How can I reach you?''
This is how you can reach Skygarden:
1. Email: hello@sky.garden
2. Call: 0709782000